Service Desk Analyst with German (17665)

Měsíčně:40 000 CZK
Místo:Praha
Začátek:12/2019, Délka: HPP
Home office:neuvedeno
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If you have experience in the field of IT support within a helpdesk / service desk environment, and would like to join one of the leading consultancies in IT development, implementation and operations, you may be interested in joining this team. 


Parameters: 

Location: Prague
Type of cooperation: Permanent placement


What will you be working on: 

- Handle incoming incidents and requests from employees working for customers (ranging from end user logon problems to functional support to business units)
- Share your professional knowledge with your co-workers 


What you need to know: 

- You speak German & English fluently 
- At least 1 year of experience on a similar position (troubleshooting, computer set-up, software installation)
- Excellent knowledge of MS Windows and MS Office
- Network setup and administration is an advantage 
- Excellent customer service skills 


Extras: 

- 5 weeks of vacations/year 
- 5 sick days/year 
- Flexible working hours 
- Cafeteria flexible spending account (12,000 CZK/year) 
- Meal vouchers in the amount of 100 CZK per work day 
- Fully covered MultiSport card enabling free entry to sport facilities in Czech Republic 
- Free breakfasts on Fridays and monthly Friday Bars (free beer and snacks) 
- Free fruits and vegetables on Mondays and Wednesdays 
- Wide selection of tea and coffee for free 
- Yoga classes in the office on Mondays and Thursdays 
- Height adjustable tables, relax zones with Xbox, PlayStation and ping pong 
- Czech and Danish language lessons 
- Annual flu vaccination for free