DevTools Support/Administrator (19349)

Praha
3/2020
HPP Klient
80 000 CZK
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We are looking for a DevTools Support / Administrator with passion for identifying and serving needs of others who will provide application and business support for all the modules within the Atlassian suite.

Parameters:
Location: Prague
Form of cooperation: Permanent placement
Start of cooperation: 02/2020

About the project: 
You will provide application and business support for all the modules within the Atlassian suite. The application administrator works closely with business leads and various IT groups on daily basis and helps them transform their ideas into functional solutions while maintaining team‘s standards, rules and best practices.

What will you be working on:
- become familiar with current setup/structure/configuration of current Atlassian suite implementation
- evaluate and manage the usage of Atlassian add-ons
- manage and optimize Jira workflows, screen schemes, permission schemes, and notification schemes, etc.
- help customers maximize the value of Atlassian software by proposing thoughtful implementation designs that meet customers' business and technical requirements
- coordinate support solutions and/or new process design with IT, business, and agile teams
- help customers adopt new software by proactively providing support and guidance on best practices
- training of relevant teams in usage of Atlassian suite
- help to maintain standardization of software collaboration solutions across our enterprise
- ensure we adhere to established IT policies and procedures
- create and maintain process documentation

What you need to know:
- experience with L1-L3 support preferred
- knowledge of ITIL processes (Incident, Problem, Change Management) preferred
- understanding of the SDLC and project management methodologies preferred
- ability to create technical documentation, manuals, presentations
- ideally have used Atlassian products and various add-ons (e.g. Jira Software, Confluence, Portfolio for JIRA
- structure, Scriptrunner, Automation for JIRA, TestFlo/Zephyr, Gliffy diagrams, Team Calendar, etc.) 
- ideally experience in analyzing and creating workflows for an agile environments
- critical thinking, logical, clear and concise written and verbal communication skills in English (German a plus)

Nice to have:
- Linux and database hands-on experience
- knowledge of Apache/Tomcat

Extras: 
- friendly multicultural environment 
- a competitive salary and benefits
- the possibility of professional training and growth
- interesting bonus system
- travel to UK and Germany
- location in Prague City Center
- relax corner where you can recharge your batteries