IT trainer (MS Office, Office365) (19405)

4/2020 (3m)
Kontrakt přes CP
70 000 CZK
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We’re looking for a skilled and certified IT Trainer who is an expert in Microsoft Office suite and Office 365 (MS Teams, OneDrive, SharePoint). 

Location: Prague
Form of cooperation: Freelance contract
Start of cooperation: 02/2020

About the project: 
This is a cross-functional role and your task will be to will partner with the stakeholders – internal training team, service delivery network, communication teams, admin community, project sponsors and topic owners & experts to ensure optimal change management & adoption / training plans are communicated, implemented and adhered to maximize adoption and learning.

What will you be working on: 
- analyzes customer and project requirements and needs to design and develop effective training courses and materials. Interprets technical information and translates it into practical language for training and instruction
- must demonstrate thorough technical and subject matter knowledge and experience through subject matter interviews, course audits, co-teach events and classroom instructor training
- ability to work cross-functionally with other groups to design, develop, revise and evaluate training materials, including MS Office 365 tools end user training, new hire onboarding etc delivered online and in class
- teach courses from beginning level to advance
- create instructional materials (presentations, course outlines, instructor guides, handouts, hands-on exercises, and training aids)
- builds, tests, and maintains the training environment(s)
- analyzes new functionality and training in new releases to determine the training needs. Acquire and maintains current knowledge and competency and associated workflows
- follow and maintain details on new Office 365 features and work with project team to determine what should be communicated to customers and in what format
- assist in class scheduling and program management
- assists in the development of large-scale training programs
- participate on cross-functional project teams to represent training and development and
support the implementation of company initiative
- partners with EUX Training team members as needed in the planning and delivery of training across the enterprise
- coordinating with the training team on curriculum development. Ensures curriculum lessons are updated
- collaborate, liaise and follow processes of the central EUX Training team
- demonstrates fundamental skill in utilization of learning management system to track course completion, competency, etc.
- engage with the end users community via enterprise wide forums like Yammer

What you need to know: 
- a strong working knowledge of the Microsoft Office suite and Office 365 is a must with primary focus on Microsoft Teams, OneDrive and SharePoint
- 5+ years’ experience in providing technical training and creating end user training and materials
- Microsoft Certified Trainer
- strong working knowledge of the Microsoft Office suite and Office 365, primary focus on Microsoft Teams, OneDrive and SharePoint
- prior experience training end users, both in person and online
- previous experience in an educational or training setting
- prior classroom training experience and expertise
- experience creating training materials for end users
- prior experience preparing presentations and presenting to groups
- experience using Microsoft Office applications in a professional corporate environment
- excellent organizational skills and classroom management skills
- ability to communicate complex subjects in a clear and engaging way
- ability to work with groups of varying ages, and skills level
- ability to use a wide variety of teaching methods to promote learning
- excellent written and verbal communication skills
- ability to work individually as well as on a global team across multiple time zones
- must be a self-starter and innovative thinker
- excellent knowledge of English and German necessary