3rd Level Support Engineer (19654)

Měsíčně:75 000 CZK
Místo:Praha, Hradec Kralove, Ostrava
Začátek:2/2020, Délka: HPP
Home office:100%
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Do you want to work for young and unconventional software company? We are looking for a 3rd Level Support Engineer who will provide professional and timely service and support to customers and colleagues. You will have excellent conditions for your work including home office or free choice of your working equipment.

Parameters: 
Location: Prague, Hradec Králové, Ostrava
Form of cooperation: Permanent placement
Start of cooperation: 03/2020

What will you be working on:
- problem-solving on the application layer of products as well as on the platforms (database, Java server, integration components), using various debugging tools
- analysis of data streams between integration engines and customer e-Commerce platforms
- investigations into various events such as alerts from our monitoring platforms
- internal as well as customer dialogue in writing and over the phone
- remote sessions with customer’s experts
- designs and develops support systems to monitor application status and entire platform (processor, memory, disk, log errors)
- identifying generic SW bugs
- maintains system documentation
- participate on Stand By duties during weekends and business holidays

What you need to know:
- Java/Java EE
- DB (experience with one of: MySQL, Postgres, Oracle)
- HTML
- Linux/Unix
- SaaS support
- Flexibility
- analytical skills
- excellent communication skills
- solid knowledge of English language
- university degree
- 3 years of experience

Nice to have: 
- Groovy 
- Google Web Toolkit/JavaScript 

Extras:
- flexible environment and time
- free choice of your working equipment by giving allowances instead of pre-selected working tools (notebook, mobile)
- homeoffice
- space and responsibility to bring your ideas
- over-standard benefits, holidays, sick days, etc..

Mám zájem, kontaktujte mě