Linux Administrator (22229)

How would you like to work with both proven and cutting-edge technologies? Become a star for people world-wide as a Support Engineer and gain new skills while sharpening your existing knowledge. As a permanent contractor you will provide highly visible customer support through the performance of an on-site installation as well as oversee any necessary diagnoses, troubleshooting and repair of complex equipment and systems. You will get a great chance to learn from skilled Linux geeks and Raspberry Pi enthusiasts. You can look forward to a great team, a wide range of benefits and a chance to move on your professional career into development.

- deploy products to customer systems (either onsite or remotely)

- perform cross-product support including complex system recovery

- analyze log files to assist in problem identification and resolution

- diagnose and isolate complex cross product inter working issues and third party issues

- own and handle customer support requests in accordance with customer service levels, ensure customer service level agreements are met

- propose, review, approve and implement changes on systems in deployment or support phase

- recommend product/process improvements to product development team and product management

- participate in 24x7 on-call coverage during out-of-office hours

- willingness to learn new things

- willingness to travel to abroad to customers

- analytical thinking

- good experience working with Linux and network administration

- experience of installing, upgrading and configuring computer hardware and software

- good virtualization experience

- knowledge of mobile networks preferred but not essential

- good understanding of software engineering principles

- experience working with IP networks

- experience working with DBs

- multinational company with offices and customers all over the world