Support Engineer (23144)

How would you like to work in a multinational company with the best of professionals and geeks? Join our client, a leading 5G provider as a Support Engineer. Your main tasks will be deploying products, analyze log files to resolve issues and provide highly visible customer support through on-site installation as well as overseeing any necessary diagnoses. As a permanent contractor you can look forward to a great team, a great potential of professional growth and extra vacation. 

About the role
- deploy products to customer systems onsite or remotely
- perform cross-product support including complex system recovery
- analyze log files to assist in problem identification and resolution
- diagnose and isolate complex cross product inter working issues and third party issues
- own and handle customer support requests in accordance with customer service levels, ensure customer service level agreements are met
- 24x7 on-call coverage during out-of-office hours

Your ideal profile
- Linux and network administration
- installing, upgrading and configuring computer hardware and software
- virtualization experience
- software engineering principles
- IP networks
- DBs

Nice to have
- mobile networks
- willingness to learn new things
- willingness to travel to abroad to customers
- analytical thinking

Benefits
- friendly and encouraging team of colleagues
- huge potential of professional growth
- 1 weeks of extra vacation, 3 sick days and home office
- English courses
- team buildings
- company breakfast
- free drinks in the office