Lead Architect (35539)

Looking for a challenging role as a Lead Architect? Harness your skills in designing optimized IT architectures for Contact Center and Call Center Technologies. Work on large strategic and international projects, providing innovative customer engagement and support solutions. Experience in Sprinklr, Genesys, AI and machine learning needed, along with English proficiency at C1 level. We offer trainings, developmental opportunities, savings contributions, extra vacation days and company events.

🚀 Project
- design and optimize IT architectures specifically for Contact Center and Call Center Technologies
- analyze requirements to develop effective and innovative solutions for customer engagement and support
- ensure seamless integration of components, systems, and functions to the customer interaction point
- implement architectural concepts in product development and services tailored to Contact Center needs
- manage architecture and design activities in large strategic and international projects, offering comprehensive advice to top management
- lead and collaborate in cross-functional teams using agile methodologies.

🎯 Skills
- Sprinklr, Genesys
- AI, machine learning
- strategic project management
- up-to-date with the latest technologies and methodologies
- English C1

💯 Benefits
- trainings, possibility of development
- savings contributions
- extra vacation days
- team and company events and activities
- cafe (individual financial benefit)