Support Enigneer (43458)

Join as a Support Engineer and work on cutting-edge telecom cloud solutions used by mobile operators worldwide. You will troubleshoot complex issues in Linux and Kubernetes environments, collaborate with engineering teams, and ensure high availability of critical systems.

🚀 Project
- technical support and operation of cloud-based telecommunications solutions (not product development)
- troubleshooting incidents and resolving customer issues in production environments
- log analysis and root cause identification
- administration and troubleshooting of Linux servers and Kubernetes/OpenShift environments
- collaboration with R&D and testing teams on issue resolution
- direct communication with customers and participation in technical discussions
- support of installations, upgrades, maintenance, and deployments
- occasional travel to customer sites
- work in shift mode when required

🎯 Skills
- experience in telecommunications environment
- understanding of telecom products and architectures
- strong Linux administration and troubleshooting skills
- hands-on experience with Kubernetes and container technologies
- strong analytical thinking and problem-solving skills
- ability to work independently and take ownership
- excellent communication skills and customer-oriented mindset
- willingness to travel
- flexibility to work in shifts

💡 Nice to have
- knowledge of Packet Core / EPC / 5G Core
- experience with OpenShift, Docker, OpenStack
- familiarity with Wireshark
- experience with CNF/VNF architectures