UX/UI Product Designer (44478)

Making employee-facing digital services intuitive and efficient is what this role is about. As a UX/UI Product Designer, you will run user research and stakeholder interviews, design user journeys and service blueprints, improve portals, forms and self-service journeys and validate solutions through wireframes, prototypes and usability testing. Senior experience in UX Research, Service Design or Product Design and fluent English are required; ServiceNow portal experience and Polish are a plus.

🚀 Project
- user research, discovery and stakeholder interviews
- user journeys, service blueprints and end-to-end service experiences
- digital portals, forms and self-service journeys
- wireframes and prototypes to validate solutions
- usability testing and design improvements
- adoption metrics and employee-experience insights
- regular travel to Germany in the initial project phase

🎯 Skills
- senior-level experience in UX Research, Service Design or Product Design
- user interviews, research activities and stakeholder workshops
- user journey mapping and service blueprinting
- wireframing, prototyping and usability testing
- collaboration with business, technology and design stakeholders
- user-centred design and continuous improvement
- English C1

💡 Nice to have
- ServiceNow Employee Center, Service Catalog or other enterprise portals
- Figma or equivalent design and prototyping tools
- employee-facing digital services and self-service solutions
- Polish

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