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HR Service Expert (with English)

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Czech, Praha
6/2019 , délka: 9 měsíce
#16319
25 000 CZK    Doporučit kandidáta
Veronika Loncká
+420 734 576 941
For our international client on Prague 4 we are looking for HR Service Expert with fluent English.

Parameters:
- Start: ASAP
- Form of cooperation: freelance, long-term cooperation
- Location: Prague 4

The purpose of the role is to provide expert services in the area of HR systems and operations. Service as the first point for contact for employees, managers and HR community in the UK and Ireland to create a positive customer experience though problem understanding, communicating promptly on progress and engaging customer with a courteous and professional attitude.

Major accountabilities:
- Provides rapid, high quality and validated response/support to HR related queries and requests. 
- Take ownership for queries and be responsible for case opening and closing (end to end process) and provide the first and final point of contact for the customer. 
- Maintain HR data via SAP system, escalate requests that cannot be resolved directly to the appropriate experts. To guide and become the second reference point for HR Services specialists for HR processes and SAP related queries. 
- Contribute to Knowledge base for UK and Ireland, ensure compliance in line with GDPR guidelines and other relevant legislation.

Jazykové požadavky:

Anglický jazyk - 2 - velmi dobře

Znalosti IT:

Ostatní, nespecifikováno - Standard

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