L2 Support Engineer (20774)

Praha
5/2020
Permanent Client
80 000 CZK
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Skilled and certified network engineer on 2nd level with knowledge of Cisco technologies and CCNP certification needed. As full-time contractor you will be responsible for proactively identifying, investigating and resolving 2nd line technical incidents, requests, problems and restore services. It is for our client which is one of the largest creators of technological solutions in the world.

What will you be working on:
- in-depth troubleshooting of and resolving of incidents
- implementation of service requests and changes
- cooperation in deployment or upgrade projects
- technical Root cause analysis of Problem Tickets

What you need to know:
- Cisco CCNP Certifications
- fluent English/ German would be an asset
- willingness to work on shifts
- solid experience delivering support in a large Cisco based network environment. (LAN, 
  WAN, Datacenter, WLAN and/or Security)
- experience with Bluecoat Proxy Servers, F5 Loadbalances, Fortinet, - Aruba WLAN and/or 
  HP switches is desirable but not essential

Nice to have: 
- HP ATP/ASE Certifications
- Aruba ACMA/ ACMP Certifications
- Aruba CWNA Certifications
- F5 SE Certifications
- BlueCoat Certified Professional

Extras:
- 10% yearly bonus
- 5 weeks of vacation
- 3 sick days per year
- notebook and mobile phone
- meal vouchers in value of 100 CZK with 55% company subsidy
- contribution to the pension insurance in the amount of 1,000 CZK monthly
- contribution to public transport (full coverage of annual ticket)
- compensation of salary beyond the statutory wage compensation in the amount of the full 
  fixed basic salary for temporary incapacity up to 21 days per year
- over standard healthcare
- refreshment (fruit, coffee, tea), monthly company breakfasts

I'm interested