Atlassian Consultant (20920)

6/2020 (6m+)
Contract via CP
140 000 CZK
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This job position is not currently open
I'm currently looking for an experienced, tech-savvy Atlassian Consultant. As a contractor via CoolPeople you will take responsibility for defining and implementing tooling strategy for a major client, which will be centered around Atlassian tools (JIRA and Confluence). You can look forward for a positive and modern working environment with possibility of home office.

What will you be working on:
- understand situation regarding currently used Tooling (as-is) – this analysis is mostly 
  already done
- define future (to-be) set-up, iterate with multiple stakeholders to ensure that common 
  agreement is reached. This to be set-up will need to be rather detailed, e.g. by defining all 
  JIRA issue types, workflow, Confluence spaces, structure within the spaces, templates etc.
- implement to-be set-up, while taking into consideration existing tools 
- evaluate fit for use and business case for commercially available plugins and extensions
- define migration strategy for migrating existing data into new structures and oversee 
- define user roles, authorizations/access processes and procedures
- define support roles and responsibilities and support processes
- define training and communication concept, deliver training to various user groups
- provide ongoing maintenance/administration of the tools and user support until final hand-
  over to the client
- provide regular management reporting
- continuously document outputs/deliverables on Confluence

What you need to know:
- deep understanding of JIRA and Confluence family of products (ideally including JIRA 
  ServiceDesk), both from the user and administration perspective
- knowledge of Agile methods and ways of working, esp. SCRUM and Kanban
- knowledge of SAFe® (Scaled Agile Framework) is strong advantage
- overall knowledge of basic support processes, esp. incident management, problem 
  management, change management, questions management
- basic knowledge of other tools, esp. HPSM and MS TFS are an advantage
- experience working with Slack is an advantage
- fluent command of English (both written and spoken)
- Czech/Slovak language is an advantage, but is not mandatory
- great communication and presentation skills
- good writing skills
- proactive, self-directed person, must work independently (only a very limited oversight will 
  be provided)

Nice to have:
- microsoft foundation team server
- HP Service Manager
- SLACK knowledge
- Scaled Agile Framework