Delivery Lead (20961)

Praha
6/2020 (6m+)
Contract via CP
100%
160 000 CZK
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For our client, IT company which use knowledge in science and innovation to fight the greatest social health challenges I'm looking for a Delivery Leader with demonstrable ability to work effectively and reciprocally in a large and complex matrix organization. As a contractor via CoolPeople you will be responsible for operational management for assigned function or unit and drive service excellence and continuous improvement within the framework defined by ISRM Excellence. You can look forward to modern and friendly working environment and benefit of full remote cooperation.

What will you be working on:
- responsible for operational management for assigned function or unit
- drive service excellence and continuous improvement within the framework defined by 
  ISRM Excellence
- coordinate and support functions Communication, Training and Management
- support the function s managers and experts to focus on the overall priorities for the 
  business, to maximize customer satisfaction
- support definition of the NBS IT strategy for the functions relevant scope and be 
  accountable for ensuring the strategy is tracked, benchmarked and updated for the area 
  owned
- proactively identify opportunities to increase service levels and mitigate any issues in 
  service delivery within the function or across functions
- maintain Service and Project Portfolio of function or unit. Prepare function meetings and 
  coordinate function initiatives and events
- point of escalation in function for support functions Finance and Procurement Take 
  responsibility for overall productivity efforts within the function, including coordination of 
  function specific tasks and close collaboration with Finance Coordinate and monitor ISRM 
  process implementation within the function
- take responsibility for function's internal communications and related change management
- support information governance activities within the function Coordinate overall objective 
  setting preparation and facilitate process in order to achieve consistent objective setting in 
  function

What you need to know:
- bachelors (or higher) Degree in IT
- proficiency in English (verbal and writing)
- working experience working with multi-functional teams and handling relationships with 
  Business/IT 
  partners and Vendors
- demonstrable ability to work effectively and reciprocally in a large and complex matrix 
  organization
- provide operational management for respective function and support the function leads as 
  well as the managers on the operational topics day to day. Support and plan key initiatives 
  for the function

I'm interested