Content Specialist (44472)

Turning expert know-how into clear, practical content is what this role is about. As a Content Specialist, you will create and publish knowledge articles and process documentation, run SME interviews, close knowledge gaps and help migrate existing content into a centralized knowledge base. Strong business writing, experience in knowledge management, content creation or process documentation and fluent English are required; Polish is a plus.

🚀 Project
- creating and publishing knowledge articles and process documentation
- converting SME input into structured, user-friendly content
- identifying knowledge gaps and driving content development
- SME interviews and content validation
- migration and consolidation of content into a centralized knowledge base
- independent work with consistent quality and delivery pace

🎯 Skills
- strong business writing and content development
- knowledge management, content creation or process documentation
- translating complex information into clear, structured content
- proactive problem-solving and identifying knowledge gaps
- English C1

💡 Nice to have
- ServiceNow Knowledge Management
- SME interviews and content validation
- content migration and knowledge base implementation
- Polish

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