IT Support Specialist (35215)

Unleash your IT potential on a new IT Support position. Participate in developing detailed specifications for solution concepts, acting as a bridge between product management and solution architecture teams. Manage the software distribution environment, become a core component of 2nd or 3rd level support and lead software and release deployments. If you have 5+ years of experience in design and administration of Windows Workplaces, expertise in software distribution and excelling in both German and English- you're the one we I'm looking for. Having a strong customer and service orientation would be a great bonus. Join the team and start your new career today.

🚀 Project
- contribute to solution concepts and translate them into detailed specifications for proposals
- act as the central point of contact between product management and solution architecture teams
- manage software distribution environment, overseeing releases and patches
- provide 2nd or 3rd level support
- utilizing knowledge database in coordination with manufacturers
- take ownership of change management
- creating and implementing changes in development and operations
- lead software and release deployments, ensuring reliability and efficiency

🎯 Skills
- 5+ years of relevant professional experience in the design and administration of Windows workplaces (physical, virtual) and deployment methods
- several years of experience in the support of heterogeneous IT infrastructure systems in a large customer environment including customer support
- expertise in software distribution and patch management 
- Microsoft System Center family
- Microsoft Windows10
- PowerShell
- DE C1
- ENG C1

💡 Nice to have
- strong customer and service orientation for a demanding environment is an advantage