Support Engineer (22592)

Are you an Linux geek who likes to dig deep into technology and want to know how things work? I am looking for a Support Engineer for permanent contract. You will be working in multinational company with offices and customers all over the world. You can look forward to free soft drinks in office and if you are in hurry and do not have time to grab a breakfast never mind you can enjoy company breakfasts everyday. 

About the role
- working in product-centric team in cooperation with R&D and other teams
- support engineers, developers, testers, service and project managers 
- switches, routers and load balancers, storage frames, server blades
- special focus on mVAS product 
- deploy products to customer systems 
- perform cross-product support including complex system recovery
- analyze log files to assist in problem identification and resolution
- diagnose and isolate complex cross product inter working issues and third party issues
- own and handle customer support requests 
- propose, review, approve and implement changes on systems in deployment or support phase
- recommend product/process improvements to product development team and product management
- participates in 24x7 on-call coverage during out-of-office hours

Your ideal profile
- Linux 
- Raspberry Pi enthusiasts
- IP and DBs networks
- analytical thinking 
- experience of installing, upgrading, configuring computer hardware and software
- good virtualization 
- knowledge of software engineering principles

Nice to have
- passion to dig deep into technology and want to know how things work
- potential of professional growth
- knowledge of mobile networks
- ability to share your ideas and opinions

Benefits
- Multinational company with offices and customers all over the world
- Friendly and encouraging team of colleagues
- english courses
- 1 weeks of extra vacation
- 3 sick days
- team buildings
- home office