ServiceNow Delivery Lead (44477)

Keeping ServiceNow initiatives moving across global teams is what this role is about. As a ServiceNow Delivery Lead, you will own end-to-end delivery – coordinating business and technology stakeholders, facilitating requirements, managing UAT and deployment readiness and proactively removing blockers and risks in an Agile setup. Practical experience leading ServiceNow implementations, strong business analysis and requirements management skills and fluent English are required; Polish is a plus.

🚀 Project
- end-to-end delivery of ServiceNow initiatives
- coordination of business and technology stakeholders across global teams
- requirements gathering, analysis and prioritization
- testing, UAT coordination and deployment readiness
- managing delivery blockers, risks and dependencies
- Agile delivery, governance and progress tracking
- regular travel to Germany in the initial project phase

🎯 Skills
- practical experience leading ServiceNow implementations and delivery initiatives
- strong business analysis and requirements management
- coordinating UAT, testing and deployment readiness
- Agile delivery methodologies
- managing global business and technology stakeholders
- strong communication, facilitation and problem-solving
- English C1

💡 Nice to have
- ServiceNow CSM, Procurement and Vendor Management, S2P, OTC, Case / Request Management, Employee Center
- Azure DevOps
- Polish

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