Integration Engineer (43127)

I am looking for a ServiceNow Integration Engineer to design and build integrations between ServiceNow and multiple enterprise systems. You will work with REST/SOAP APIs, IntegrationHub and MID Server, ensuring reliable data flows and clean data mapping. The role includes automation of manual processes, implementation of monitoring and error handling, and close collaboration with architecture teams. I expect strong hands-on integration experience, CSA certification and the ability to work independently.

🚀 Project
- designing, building and operating uni- and bidirectional integrations between ServiceNow and multiple source systems (IAM/SCIM, SAP HR, SAP ERP, T-Smart, Citrix Netscaler, Splunk, Exchange/DNS, Vault)
- implementing SAP ordering interface for mobile and hardware asset procurement
- developing integrations using ServiceNow IntegrationHub, MID Server, REST and SOAP APIs, transform maps and scripted REST endpoints
- analysing source system data structures and mapping them to ServiceNow data model
- replacing manual Excel-based imports with automated, scheduled and event-driven integrations
- implementing error handling, logging and monitoring for integrations
- conducting integration testing and supporting UAT
- documenting integration architecture, data flows and operational procedures
- collaborating with architecture teams to align with governance standards
- proactively identifying risks related to data quality, system availability and interface complexity

🎯 Skills
- ServiceNow CSA certification
- proven hands-on experience designing and implementing integrations using REST APIs
- knowledge of NETCONF
- strong technical hands-on profile with ability to independently build and operate integrations
- willingness to work onsite in Vienna during initial project phase
- English at working proficiency level

💡 Nice to have
- CAD (Certified Application Developer) or additional CIS certification
- experience with ServiceNow IntegrationHub or MID Server
- familiarity with SAP integration patterns and data structures
- experience with platform foundation or core data stream projects

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